Privacy Policy

Effective Date: 15/11/2024
Benny’s Towing Service
Contact Information:
📞 (02) 7503 1617
📧 bennystowingservice1@gmail.com

At Benny’s Towing Service, we are committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information
When you contact us, request a quote, or use our services, we may collect details such as:

Your name
Phone number
Email address
Location details (e.g., for service requests)

1.2 Non-Personal Information
When you browse our website, we may collect non-personal data such as:

Your IP address
Browser type and version
Pages visited and time spent on our website
Cookies and tracking technologies

2. How We Use Your Information

The information we collect is used for the following purposes:

To provide towing and roadside assistance services.
To communicate with you regarding quotes, bookings, or inquiries.
To improve our website, services, and user experience.
To comply with legal obligations.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

Service providers or partners who assist us in delivering our services (e.g., payment processors or subcontractors).
Legal authorities if required by law to comply with legal obligations or protect our rights.

4. How We Protect Your Information

We take the security of your information seriously and use appropriate measures to safeguard it. These include:

Secure storage of data.
Limiting access to personal information to authorised personnel only.
Using secure technology for communication and data handling.

5. Cookies and Tracking

Our website uses cookies and similar technologies to improve functionality and analyse user activity. You can manage cookie settings in your browser, but disabling cookies may limit certain features of our website.

6. Your Rights

You have the right to:

Access the personal data we hold about you.
Request corrections to your data if it is inaccurate or incomplete.
Request deletion of your data, subject to legal requirements.

To exercise your rights, please contact us at:
📧 bennystowingservice1@gmail.com
📞 (02) 7503 1617

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Effective Date” will be updated accordingly.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us:
📧 Email: bennystowingservice1@gmail.com
📞 Phone: (02) 7503 1617